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	<title>Comments for No newsprint here</title>
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	<link>http://colquhoun.wordpress.com</link>
	<description>An introduction to the digital age</description>
	<pubDate>Thu, 21 Aug 2008 06:55:02 +0000</pubDate>
	<generator>http://wordpress.org/?v=MU</generator>
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		<title>Comment on Back to basics by Nora</title>
		<link>http://colquhoun.wordpress.com/2008/05/13/back-to-basics/#comment-33</link>
		<dc:creator>Nora</dc:creator>
		<pubDate>Tue, 10 Jun 2008 14:47:10 +0000</pubDate>
		<guid isPermaLink="false">http://colquhoun.wordpress.com/?p=29#comment-33</guid>
		<description>You're right - that is atrocious. I just went back to see if I can make my gift, and the whole site is down with no way for me to make my gift. Melinda, were we at school together?</description>
		<content:encoded><![CDATA[<p>You&#8217;re right - that is atrocious. I just went back to see if I can make my gift, and the whole site is down with no way for me to make my gift. Melinda, were we at school together?</p>
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		<title>Comment on Back to basics by Melinda</title>
		<link>http://colquhoun.wordpress.com/2008/05/13/back-to-basics/#comment-32</link>
		<dc:creator>Melinda</dc:creator>
		<pubDate>Mon, 09 Jun 2008 18:23:47 +0000</pubDate>
		<guid isPermaLink="false">http://colquhoun.wordpress.com/?p=29#comment-32</guid>
		<description>I couldn't agree with you more, Nora.  And today is June 9!  Nothing about the website has been fixed because I just had exactly the same experience.</description>
		<content:encoded><![CDATA[<p>I couldn&#8217;t agree with you more, Nora.  And today is June 9!  Nothing about the website has been fixed because I just had exactly the same experience.</p>
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		<title>Comment on Back to basics by Robin</title>
		<link>http://colquhoun.wordpress.com/2008/05/13/back-to-basics/#comment-31</link>
		<dc:creator>Robin</dc:creator>
		<pubDate>Sat, 17 May 2008 04:19:09 +0000</pubDate>
		<guid isPermaLink="false">http://colquhoun.wordpress.com/?p=29#comment-31</guid>
		<description>Way to throw down w/ the usability insights, Nora!

What's really crazy is when this kind of design thinking start to infect the rest of you life -- you're using the ATM and suddenly go "wait, why is this so badly designed?" -- next it's your car's A/C controls -- then your cell phone -- then your wrench -- ack!</description>
		<content:encoded><![CDATA[<p>Way to throw down w/ the usability insights, Nora!</p>
<p>What&#8217;s really crazy is when this kind of design thinking start to infect the rest of you life &#8212; you&#8217;re using the ATM and suddenly go &#8220;wait, why is this so badly designed?&#8221; &#8212; next it&#8217;s your car&#8217;s A/C controls &#8212; then your cell phone &#8212; then your wrench &#8212; ack!</p>
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		<title>Comment on Back to basics by norackoch</title>
		<link>http://colquhoun.wordpress.com/2008/05/13/back-to-basics/#comment-30</link>
		<dc:creator>norackoch</dc:creator>
		<pubDate>Thu, 15 May 2008 13:35:24 +0000</pubDate>
		<guid isPermaLink="false">http://colquhoun.wordpress.com/?p=29#comment-30</guid>
		<description>Good insight, Bob. A few weeks ago I went to a very expensive "usability" conference put on by one of these proprietary Web think tanks, and what they taught - engage in user testing from the outset and use what you learn about how users navigate and trip up and stumble over your application - to guide creation, seems intuitive and basic. 
But for some reason, most stuff we see on the Web doesn't have that basic customer-oriented approach. I wonder why that is?</description>
		<content:encoded><![CDATA[<p>Good insight, Bob. A few weeks ago I went to a very expensive &#8220;usability&#8221; conference put on by one of these proprietary Web think tanks, and what they taught - engage in user testing from the outset and use what you learn about how users navigate and trip up and stumble over your application - to guide creation, seems intuitive and basic.<br />
But for some reason, most stuff we see on the Web doesn&#8217;t have that basic customer-oriented approach. I wonder why that is?</p>
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		<title>Comment on Back to basics by Bob</title>
		<link>http://colquhoun.wordpress.com/2008/05/13/back-to-basics/#comment-29</link>
		<dc:creator>Bob</dc:creator>
		<pubDate>Thu, 15 May 2008 04:39:18 +0000</pubDate>
		<guid isPermaLink="false">http://colquhoun.wordpress.com/?p=29#comment-29</guid>
		<description>Usability is the new customer service.</description>
		<content:encoded><![CDATA[<p>Usability is the new customer service.</p>
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		<title>Comment on Postcards From Yo Momma by robin</title>
		<link>http://colquhoun.wordpress.com/2008/04/29/postcards-from-yo-momma/#comment-22</link>
		<dc:creator>robin</dc:creator>
		<pubDate>Tue, 29 Apr 2008 20:51:57 +0000</pubDate>
		<guid isPermaLink="false">http://colquhoun.wordpress.com/?p=27#comment-22</guid>
		<description>Nora, I'll register postcardsfromyopapa.com if you'll run it... ;-)</description>
		<content:encoded><![CDATA[<p>Nora, I&#8217;ll register postcardsfromyopapa.com if you&#8217;ll run it&#8230; <img src='http://s.wordpress.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /></p>
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		<title>Comment on Extra, extra! Read all about it by norackoch</title>
		<link>http://colquhoun.wordpress.com/about/#comment-4</link>
		<dc:creator>norackoch</dc:creator>
		<pubDate>Mon, 03 Mar 2008 01:57:29 +0000</pubDate>
		<guid isPermaLink="false">#comment-4</guid>
		<description>hi sam! thrilled you found norakoch.com, and called me out for that oversight. 

my longest stint at one paper was in the South Jersey bureau of The Philadelphia Inquirer, from October 2001-January 2004. i had a few bylines, but what i remember the most are the good pals i still have.</description>
		<content:encoded><![CDATA[<p>hi sam! thrilled you found norakoch.com, and called me out for that oversight. </p>
<p>my longest stint at one paper was in the South Jersey bureau of The Philadelphia Inquirer, from October 2001-January 2004. i had a few bylines, but what i remember the most are the good pals i still have.</p>
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		<title>Comment on Extra, extra! Read all about it by sam</title>
		<link>http://colquhoun.wordpress.com/about/#comment-3</link>
		<dc:creator>sam</dc:creator>
		<pubDate>Fri, 29 Feb 2008 15:58:19 +0000</pubDate>
		<guid isPermaLink="false">#comment-3</guid>
		<description>hey, are you only listing more glamourous ports of call? didn't i see your byline in the inquirer? 
on to more serious issues:
how do i collect some of this phila-nthropy? if those bucks were intended for some other town, wouldn't it be called baltonthropy or washinthropy?</description>
		<content:encoded><![CDATA[<p>hey, are you only listing more glamourous ports of call? didn&#8217;t i see your byline in the inquirer?<br />
on to more serious issues:<br />
how do i collect some of this phila-nthropy? if those bucks were intended for some other town, wouldn&#8217;t it be called baltonthropy or washinthropy?</p>
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